Frequently Asked Questions

What type of insurance do you accept?

Glenbeigh works with over 60 managed care and insurance companies, so chances are good your insurance company is among them. If not, we also offer self pay options. Our business office specialists can help you by verifying benefits prior to admission. Financial arrangements for co-payments and deductibles can be made with Glenbeigh’s business office personnel.

How long will I be in treatment?

Length of stay is determined according to each person’s individual needs. Each patient is assessed daily to determine appropriateness of transitioning to a lower level of care.

What medications do you use for detoxing from opiates?

We use Tramadol, Suboxone (limited days), Clonidine, Bentyl for cramping, Imodium, and either Melatonin or Trazadone for sleep. These medications, along with the expertise of our medical and nursing staff, help minimize withdrawal symptoms.

Can I smoke at treatment?

Yes. Smoking is permitted in designated outside areas.

Can I have my cell phone, laptop or IPod?

Electronic devices are not permitted. This helps each patient focus on recovery. Computers are made available for completion of recovery assignments and for searching recovery-based web sites.

When is visitation, and can my family bring my pets on visiting day?

Visitation time is every Saturday from 2:00-5:00 pm, however patients are not permitted to have any visitors for the first 48 hours of their stay.  All visitors must be pre-registered and are required to present a photo I.D. at the time of visitation.  Patients are responsible for registering their visitors with their respective counselor by noon on Thursday of each week.  Counselors have the right to limit visitors for therapeutic reasons.  Unregistered visitors will not be permitted to visit.  If you are unsure if you are registered to visit, please call and discuss with the patient's Primary Counselor, the Counseling Director or the Counseling Supervisor.  For safety reasons, no pets are permitted on the grounds.  These visitation rules go into effect on January 18, 2014. 

What is the cost for treatment if I do not have any insurance or I don’t want to use my insurance?

The private pay rate for a 30-day stay is $14,000 all inclusive except for physician fees. Longer stays are also available. The private pay rate for 90 days is $26,000.

What does the typical day consist of?

The program each day begins with breakfast starting at 7:15 am. The last activity ends at approximately 9:30 pm. In between those times, patients participate in group counseling, individual counseling, lectures, specialty groups and recreational therapy.

Am I going to be with people who use drugs if I just use alcohol?

Glenbeigh views any mood-altering chemical whether it be alcohol, prescription drugs, or street drugs in the exact same way. In order for a person to recover from the disease of addiction, one must abstain from all mood-altering chemicals. Glenbeigh attempts to match patients based on age and drug of choice while in the detox process. Most treatment activities include exposure to the entire patient population regardless of one’s drug of choice.

Is Glenbeigh a locked unit?

Glenbeigh is not a locked unit. Patients that come to Glenbeigh come on their own free will and sign themselves into treatment. Glenbeigh is a specialty hospital for the treatment of alcoholism and other drug addictions and not a psychiatric unit.

Do you have a swimming pool?

We do not have a swimming pool. However, we do have a state of the art gym and sauna that we encourage all patients to use.

Are men and women treated together or separately?

Even though the disease process is similar, men and women experience different issues when suffering from addiction. For this reason, Glenbeigh offers gender specific programming and provides separate living areas to address these needs.

How does one get admitted to Glenbeigh?

Glenbeigh’s admission specialists are committed to working closely with each individual to ensure that we have the best solution to meet your unique recovery needs.  The first step toward recovery begins with either a phone call or a completion of the online contact form.  The admissions staff is available to answer any questions and gather information to best determine how Glenbeigh can help.  You are welcome to contact Glenbeigh 24 hours a day, seven days a week at 800 234-1001.

 

What should patients bring when being admitted?

Glenbeigh provides the linens, towels, three balanced, nutritional meals a day and snacks. Patients should pack clothing for approximately 7 days. Laundry facilities are available at no cost, but patients need to bring their own laundry detergent. They should also bring clothing appropriate for outdoors and for participation in the fitness/recreational program.

Other helpful items include:

  • Casual day-time clothes, pajamas and a robe
  • Toiletry items, shampoo, toothpaste etc.
  • Small alarm clock (cannot be a radio alarm clock)
  • Comfortable shoes
  • May bring own pillow
  • Insurance Card/picture ID
  • Phone card
  • Money to purchase items needed (patients should not bring large amounts of cash)
  • Bathrobe
  • Shower Shoes

The Gratitude Shoppe, operated by the Alumni Association, sells various personal items, recovery literature, cards and miscellaneous gifts.

What items are patients prohibited from bringing?

The following items are prohibited:

  • Mouthwash containing alcohol
  • Hand sanitizer containing alcohol
  • Hairspray containing alcohol
  • Perfume, cologne, aftershave
  • Weapons (i.e., guns, knives, switchblades)
  • Hair clippers
  • Radios, clock radios, CD players, tape recorders, iPods, CD's, or DVD's
  • Laptop computers
  • Video games and playing cards
  • Cell phones
  • Pornographic material
  • Cameras, camcorders/video cameras
  • Valuable items that could easily be misplaced or lost (i.e., jewelry, credit cards, large amounts of money)
  • Pre-rolled cigarettes, cigarette tobacco, rolling papers and machines used for rolling cigarettes
  • Musical Instruments
  • Electronic reading devices that have Internet access (Kindles, Nooks, etc.)
  • Caffeinated beverages
  • Electronic "cigarettes"
  • Nail polish remover that contains acetone

What is the dress code for patients?

Glenbeigh strives to impart principles of recovery in all areas of the treatment experience. How patients dress while in treatment is an important reflection on their willingness to follow direction and make valuable changes. Patients are not to wear any clothing that is sexually provocative. This includes tight fitting garments, low cut, backless or midriff tops. All shorts need to be to mid-thigh. Any clothing with reference to drugs or alcohol is prohibited. Shirts and shoes are to be worn at all times. No hats, hoods or sunglasses are to be worn in the building.

 

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