Glenbeigh is pleased to announced that it has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services.
This honor is a testament to Glenbeigh's commitment to exceptional patient care in the area of substance use disorder treatment and is based on feedback received through a survey of patients after discharge.
Being recognized as a winner of the Press Ganey HX Guardian of Excellence Award® places Glenbeigh in the esteemed top 5% of healthcare providers nationwide in delivering exceptional patient experiences over the past year. This recognition is based on feedback provided by patients through surveys following their discharge, highlighting the compassionate care consistently provided by Glenbeigh's dedicated caregivers.
Richard Trice, President of Glenbeigh, expressed profound gratitude for the recognition, attributing it to the unwavering dedication of the entire team of caregivers. This collective commitment to delivering outstanding patient experiences has solidified Glenbeigh's position as a nationally recognized leader in substance use disorder treatment.
Dr. Judith Wolfe, Associate Chief Experience Officer, Cleveland Clinic, was at Rock Creek on Monday, April 22nd to present the award. Dr. Wolfe said, "This award is a testament to the outstanding connection Glenbeigh's staff has with patients who turn to you for treatment of substance use disorders. Your patients trust you to provide the best care possible, and you deliver."
"This award symbolizes Glenbeigh’s commitment to raising the bar for healthcare standards, inspiring a culture of continuous improvement and innovation across the human experience," said Patrick T. Ryan, CEO and chairman at Press Ganey. "It underscores the importance of placing patients, healthcare professionals, and industry partners at the core of our work, fostering a future where exceptional healthcare experiences are not just goals, but tangible achievements."
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Glenbeigh is honored to be recognized by Press Ganey for delivering an outstanding patient experience and is grateful to be listed among the top healthcare providers nationwide.